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North Hyde Practice
167 North Hyde Road, Hayes, Middlesex UB3 4NS | Telephone: 020 8573 8560
Rated 4.7 on Google ReviewsYou and Your General Practice (YYGP) – Patient Charter

From 1st October 2025, all GP practices are required to provide patients with access to this information.
- Read the full NHS England publication You and your general practice
- Translated versions are also available
The YYGP sets out what you, as a patient, can expect from your GP practice, alongside how you can help us to provide the best care for you and our wider community.
In line with the guidance, our practice has also nominated a YYGP Lead, our Practice Manager, who will act as a point of contact should you wish to provide feedback or raise any concerns about the charter.
Published: Oct 28, 2025